Terms & Conditions

Last Updated: January 19, 2026

1. INTRODUCTION

Welcome to HospiSolutions.com ("Website"), operated by Abhilasha Enterprises, a partnership firm registered under the laws of India.

Company Details:

  • Legal Name: Abhilasha Enterprises
  • Trade Name: Abhilasha Enterprises
  • GSTIN: 24ABOFA6566G1Z7
  • Registered Address: 197/A-197/B, Ambika Industrial Society-2, Udhana Magdalla Road, Surat, Gujarat - 395017, India
  • Contact Email: hospisolutions25@gmail.com

By accessing or using our Website and services, you agree to be bound by these Terms and Conditions. Please read them carefully before placing any order.

2. DEFINITIONS

  • "We," "Us," "Our" refers to Abhilasha Enterprises
  • "You," "Your," "Customer" refers to the user of this Website
  • "Products" refers to hospitality supplies and related items offered for sale
  • "Services" refers to the sale and delivery of Products through our Website
  • "Order" refers to your request to purchase Products from us

3. ELIGIBILITY

  • You must be at least 18 years of age to use this Website and place orders
  • By placing an order, you represent that you have the legal capacity to enter into binding contracts
  • You agree to provide accurate, current, and complete information during registration and ordering

4. PRODUCT INFORMATION

  • We strive to display Products accurately, including descriptions, images, and pricing
  • Colors and images are illustrative and may vary slightly from actual products
  • We reserve the right to modify Product specifications, pricing, and availability without prior notice
  • All prices are listed in Indian Rupees (INR) and are exclusive of shipping charges unless stated otherwise
  • Prices are subject to applicable GST and other taxes as per Indian law

5. ORDER ACCEPTANCE AND CONFIRMATION

  • Your order constitutes an offer to purchase Products from us
  • We reserve the right to accept or reject any order at our sole discretion
  • Order confirmation will be sent via email after successful payment processing
  • An order is considered accepted only upon our email confirmation
  • We may contact you for order verification or additional information before processing

6. PAYMENT TERMS

  • All payments must be made through Razorpay, our authorized payment gateway
  • We accept the following payment methods: Credit Cards, Debit Cards, Net Banking, UPI, and Wallets (as available through Razorpay)
  • Payment must be completed in full before order processing begins
  • All transactions are processed in Indian Rupees (INR)
  • You are responsible for ensuring sufficient funds and validity of payment methods
  • Failed transactions may result in order cancellation

7. PRICING AND TAXES

  • All prices displayed are in Indian Rupees (INR)
  • Shipping charges will be calculated and added at checkout before final payment
  • Prices include applicable Goods and Services Tax (GST) as per Indian tax regulations
  • We reserve the right to modify prices without prior notice
  • Price errors: If an error occurs, we reserve the right to cancel the order and refund the full amount

8. SHIPPING GEOGRAPHY

  • We currently ship within India only.
  • We do not offer international shipping at this time.
  • Orders placed from outside India will not be processed.

9. CANCELLATION POLICY

  • No returns are applicable on any Products sold through HospiSolutions.com
  • Cancellation Before Shipping: You may request order cancellation before the Product has been shipped by contacting us at hospisolutions25@gmail.com
  • Cancellation After Shipping: Once an order has been shipped, it cannot be cancelled
  • Cancellation requests are processed on a case-by-case basis
  • Approved cancellations will be refunded as per our Refund Policy

10. INTELLECTUAL PROPERTY

  • All content on this Website, including logos, text, graphics, images, and software, is the property of Abhilasha Enterprises
  • You may not reproduce, distribute, modify, or create derivative works without our written permission
  • Product names and trademarks belong to their respective owners

11. USER CONDUCT

You agree not to:

  • Use the Website for any unlawful purpose
  • Attempt to gain unauthorized access to our systems
  • Transmit viruses, malware, or harmful code
  • Interfere with the proper functioning of the Website
  • Impersonate any person or entity
  • Harvest or collect user information without consent

12. LIMITATION OF LIABILITY

  • We are not liable for any indirect, incidental, special, or consequential damages arising from your use of the Website or Products
  • Our total liability shall not exceed the amount paid by you for the specific Product in question
  • We are not responsible for delays or failures due to circumstances beyond our reasonable control (force majeure events)

13. INDEMNIFICATION

You agree to indemnify and hold harmless Abhilasha Enterprises, its partners, employees, and agents from any claims, damages, losses, liabilities, and expenses arising from:

  • Your violation of these Terms and Conditions
  • Your violation of any applicable laws or regulations
  • Your use of the Website or Products

14. PRIVACY AND DATA PROTECTION

  • Your personal information is governed by our Privacy Policy
  • By using our Website, you consent to the collection and use of your information as described in our Privacy Policy
  • We comply with applicable Indian data protection laws

15. DISPUTE RESOLUTION AND GOVERNING LAW

  • These Terms shall be governed by and construed in accordance with the laws of India
  • Any disputes arising from these Terms or your use of the Website shall be subject to the exclusive jurisdiction of courts in Surat, Gujarat, India
  • We encourage you to contact us first to resolve any disputes amicably

16. MODIFICATIONS TO TERMS

  • We reserve the right to modify these Terms and Conditions at any time
  • Changes will be effective immediately upon posting on the Website
  • Your continued use of the Website after changes constitutes acceptance of the modified Terms
  • We encourage you to review these Terms periodically

17. SEVERABILITY

If any provision of these Terms is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary, and the remaining provisions shall remain in full force and effect.

18. ENTIRE AGREEMENT

These Terms and Conditions, along with our Privacy Policy, Refund Policy, and Shipping Policy, constitute the entire agreement between you and Abhilasha Enterprises regarding your use of the Website.

19. CONTACT INFORMATION

For questions or concerns regarding these Terms and Conditions, please contact us:

Abhilasha Enterprises
Email: hospisolutions25@gmail.com
Address: 197/A-197/B, Ambika Industrial Society-2, Udhana Magdalla Road, Surat, Gujarat - 395017, India